Support
Common questions from finance, operations and enterprise teams evaluating LeakIQ.
LeakIQ detects revenue issues across your billing, accounting, ERP, CRM and payments systems — failed charges, invoice gaps, reconciliation errors, missed renewals — and surfaces them into structured recovery queues so your finance and operations teams can act on them with ownership, deadlines and a full audit trail.
No. LeakIQ sits alongside Stripe, Xero, NetSuite, Salesforce and your other systems. It reads from them to detect issues you might not otherwise catch, and routes recovery work to your team. Your existing systems remain your source of truth.
LeakIQ connects to leading billing, accounting, payments, ERP and CRM systems — including Stripe, Xero, NetSuite, Salesforce, HubSpot, QuickBooks, GoCardless, Chargebee, Zuora, Sage Intacct and Braintree. Zapier is also supported for connecting additional tools via webhooks. Additional connectors and custom API integrations can be configured for your workspace.
No. LeakIQ uses read-only, scoped connections to detect issues. It never writes back to your billing or accounting systems. Any recovery action — such as chasing an invoice or retrying a payment — is carried out by your team through LeakIQ, not by LeakIQ directly.
You get full platform access for 30 days at no cost — no credit card required. Connect your systems, let LeakIQ surface your first revenue issues and run your team through the recovery workflow. At the end of the pilot you can convert to a paid workspace or simply walk away.
LeakIQ is £5,000 per workspace per month. That covers unlimited users, connectors for leading financial systems, enterprise SSO, full audit trail and onboarding support. No seat pricing, no usage fees, no success fee — every pound you recover goes back to your business.
Each workspace is completely isolated — its own users, connected systems, recovery queues, audit history and permissions. Nothing crosses workspace boundaries. This makes LeakIQ suitable for agencies or enterprise groups running operations across multiple clients or business units.
Yes. Google Workspace and Microsoft Azure AD are supported out of the box. SAML 2.0 is available for organisations that need it. Role-based access controls let you manage who can view, action and approve recovery work within each workspace.
All connector credentials are encrypted with AES-256-GCM. Connections use read-only, scoped permissions — LeakIQ only accesses what it needs to detect revenue issues. Every action taken within the platform is logged permanently for compliance and audit purposes.
If you want to continue, your workspace converts to a paid subscription at £5,000/month. If you decide not to continue, your workspace is deactivated and your data is retained for 30 days before permanent deletion. There is no automatic charge at the end of the trial.
You can cancel at any time by emailing support@leakiq.io with 90 days' written notice. Your workspace stays fully active and billing continues during the notice period, after which all access and billing stop permanently. There are no early termination fees.
Still have questions?
We're happy to walk through how LeakIQ works with your specific systems and team setup before you start a trial.